Please be mindful when shopping with us, as returns are processed as exchanges or store credit only.
Contact by email must be made within 3-5 days of receiving the order.
All concerns regarding the fit, color, and/or quality of the order, as well as details of the exchange, should be directed to Hello@bloomingnice.co.za
Items returned for exchange must arrive back in their original condition (unwashed, unworn) within 10 days of arrival to the recipient with the tag still in place and in origional packaging.
Please allow 2 weeks for the exchange order to ship.
Custom, jewellery, leather and sale items cannot be returned or exchanged.
If you are not completely satisfied with your purchase, you are welcome to return or exchange your order within 2 days of the date of delivery. The garment must be in its original condition and packaging with the gag still in tact.
Once the garment has been received and we are satisfied with the condition, we will notify you that we have processed your return. You will then have the option to exchange it for a garment of the same value, or receive store credit to the value of your garment, excluding the cost of shipping.
Any shipping fees associated with making returns are the customer’s responsibility.
Unfortunately, we do not offer refunds.
In the unlikely event of a manufacturing defect or that the item is damaged upon delivery the issue must be brought to our attention via email within 24 hours of receipt of goods. If the garment is confirmed defective, the defective garment must be returned to us in its original packaging and we will send a replacement. If you are not happy to receive a replacement on your damaged garment, we will give you a credit note, an alternative garment or a refund.
Please note that we have a no refund/returns policy on all sale items.
Langebaan
Blooming Nice, Shop 1
Marra Square
Bree St, Langebaan
7357
